Archive for the ‘News’ category

Dell Confirms Switch to Google’s Chrome OS

June 21st, 2010

Dell will use Google’s Chrome OS on upcoming devices.

Dell confirmed in an interview Monday that the company is currently in talks with Google about using the upcoming Chrome OS on its laptops.

The news comes after Dell put the smack-down on Microsoft last week, promoting its Ubuntu Linux-based products as more secure than those using Windows 7. Now Dell is seeking to use another alternative, turning to Google’s upcoming Linux-based OS scheduled for release later this year.

Details on the deal weren’t all that forthcoming, however there was indication that devices are currently in development, and that the relationship would last between two and three years.

“There are going to be unique innovations coming up in the marketplace in two, three years, with a new form of computing, we want to be on that forefront,” said Amit Midha, Dell’s president for Greater China and South Asia. “So with Chrome or Android or anything like that we want to be one of the leaders.”

Earlier reports indicate that Dell development was previously confirmed by reference within the Chrome OS code itself. HP and Acer were also listed, indicating that these three manufacturers could have Chrome-installed devices ready for consumers by the end of the year.

McAfee Security Software Rebooting PCs

April 22nd, 2010

Computers worldwide suddenly went into simultaneous rebooting loops as a result of a legitimate Windows file being mis-identified as a virus.  According to McAfee, a software update posted at 9 a.m. Eastern time on April 21, 2010 is the culprit, affecting corporate users of McAfee’s security software around the world.

Hospitals, schools and government offices were impacted by the glitch, causing a third of the hospitals in Rhode Island to curtail non-trauma ER and elective surgery treatment until the problem was resolved.

McAfee spokesmen said it appears consumer versions of their products were not affected by the update.

Instructions for restoring the quarantined files can be found here.

McAfee has released a SuperDAT remediation Tool to restore the svchost.exe file quarantined during this debacle.

Article:  False positive detection of w32/wecorl.a in 5958 DAT (for Corporate/Business users) – VirusScan Enterprise

Download the tool and follow these instructions to recover your OS.

Legacy Windows Support to be Abandoned

April 11th, 2010

For those of you running versions of Microsoft Windows without (what Micro$oft considers to be) current service packs, you are about to be disowned by the Behemoth from Redmond.  Just thought you might want to know.

The versions included in this swift kick to the curb are:

  • Windows XP with service pack 2 (support ends July 13, 2010, along with Windows 2000 Maintenance and Support)
  • Windows Vista with no service packs (support ends April 13, 2010)
  • Microsoft seems to have “a thing” about the 13th of the month…
  • This means you will no longer be able to receive monthly updates, service packs and security fixes from M$oft.

So no problem, you say, I’ll just go download the updates, right?  Sure, if you like to live dangerously.  Read the blog entries on service pack 3 for XP regarding the risks.  Any service pack for Vista is a double-edged sword.  Since Vista is by far the most unstable and unpredictable OS ever released, doing anything at all to it is riddled with risks.  While Vista should have all the service packs you can find for it, the time to install them is ridiculous (about 5 hours for Vista on any given HP machine for reasons we don’t understand) and you can wind up with a machine that is in a reboot / repair loop forever.

Service Pack 3 for XP has caused no end of headaches for some people.  It’s a zero-benefit service pack in our estimation, simply bundling a wad of updates into an SP and shoving a modified version down the pipe to end users labeled a Critical Update.  You are far better off to install it from a disk rather than a download (look for our article on this).

If you are going to install a service pack, BACK UP YOUR DATA FIRST.  Do NOT use Vista Backup to do this (read our blog entry on this as well).  Copy what you need to an external drive manually or download the recommended backup software listed on our Good Things / Bad Things page.

Keep in mind, you NEED the Security Updates for Windows.  You do need to resolve this issue in a timely manner to remain safe.

Chuck Norris Says Change Your Router Password… or He’ll Kick Your Butt

March 30th, 2010

Recently, a new botnet (group of devices working together to attack or distribute infections to other systems) was discovered infecting everyday routers as well as enterprise routers worldwide.  This cleverly crafted infestation attacks even Linus-based devices.  Egads!  How is this possible?  Isn’t Linux immune to infection?

Not if you don’t change the default username and password combination your system shipped with, it’s not.  This is how the Chuck Norris infection attacks a system – buy guessing common username / password combinations it has in it’s database.  Incredibly simple, as most people don’t change the login security on their routers.  Most don’t even change the SSID (name that’s broadcast by your router) which makes it really easy to guess the security login if you have even rudimentary knowledge of popular routers.

Windows-based computers are inherently insecure.  Almost all viruses are engineered to attack Windows systems, as they constitute the largest percentage of computers worldwide.  That being said, it is a lot easier to infect any device if you can bypass it’s login security.  This is what makes the Chuck Norris infection to clever.  It is OS-independent.

So if you’re infected, what do you do?

Reboot your router?  Since Chuck Norris is memory resident and doesn’t alter any code – or actually “infect” your router, just reboot it.  Not sure how?  Just pull the plug.  Wait a couple of minutes and plug the power back in.  You’re now un-infected?

Want to stay that way – and keep from being hacked by every neighbor kid with a laptop?

  1. This infection also exploits a known vulnerability in D-Link routers.  If you have one, check for updates to your router and install them.
  2. Login to your router as administrator.  Find your router documentation if you don’t know how
    (whoever setup your router should have provided you with this information – we do.)
  3. Change the SSID on your router to something that does NOT give away your name, location or street address.
  4. Change the administrator user name and password for your router
  5. WRITE THIS DOWN SOMEWHERE!
  6. Reboot your router.
  7. Reconfigure all your wireless devices to talk to the new SSID.
  8. You’re secure.

SNOW and ICE Impacted Hours Today

February 12th, 2010

8:05 am Update:  Some of us cannot get out of our driveways.  Mine faces North and there is a likelihood I will not be able to get out before 1:00 pm.  There is a very real possibility we will not be able to open the store today.

Due to the very heavy  buildup of snow – and now slush – turning to ice overnight, we are delaying our opening until the roads are passable.

We expect to be open by 11:00 if all goes well.

Noon for sure.

To be certain we are open, we recommend calling first.

SNOW Delay Today

February 11th, 2010

Well, with a nice coating of snow, slush and ice on the ground again, we will likely be opening the doors a little later than usual today.  Count on us being open by 11am, but not before.

Be careful out there.

Search Engine Infections on the Rise

February 5th, 2010

The bulk of the Fake Antivirus infections making up the viral epidemic spreading like wildfire since June of 2008, had been coming from Facebook and Myspace web pages until recently.  Lately, we have seen a shift in the source of infection to web search results.  Both Google and Yahoo searches have been bringing up infected results.  These infections show up not only in the actual main search results, but in the Sponsored search results (on Google, these show up at the top of the list with a yellow shaded background).  Sponsored search results are ads that Google receives vast sums of money to place at the very top of search results for certain keywords or phrases.  In other words, the criminals responsible for the infection on your computer are paying good money (to Google) to effect this result.  They do this because they know the end result is well worth their investment.

Also, over the last year we have seen a change in the methodology implemented by the miscreants distributing these infections.  Around this time a year ago, someone realized they could permanently circumvent all of the Internet security products that exist today, by simply updating the code to their little “pets” on a very rapid basis (say every 30 minutes).  Since even the most advanced Antivirus products only update their definitions every 4 hours, there is no way they can keep up with the new virus code being distributed.  We fine-tune our AVG antivirus install to update every Hour.  That is still inadequate.  We have lost the battle.  Period.  Until the methodology employed by the people protecting us changes to a hardware-based solution that simply does not allow viral behavior, we are all screwed.

What does all this mean to you?  It means, regardless of the Internet security product you think is the best, implementing it will NOT protect you 100%.  Nothing will protect you 100%.  If you are not extremely circumspect about where you go on the Internet and what you click on, your computer WILL be infected and you will NOT be able to resolve the problem yourself.  Even attempting to fix it yourself will likely make the problem worse, resulting in an un-bootable computer after all your personal information has been stolen and while your identity is being compromised.

What’s the solution?

  1. Buy an Apple computer. (I am typing this on a Mac Pro)
  2. Use a computer with a Linux Operating System.
  3. Stay off of Facebook and Myspace. (No, it doesn’t matter that you “don’t click on anything”)
  4. Be VERY careful what you click on when searching, reading emails or using IM.
  5. Use our recommendations for AntiVirus / Internet Security.  We know what we’re talking about.  We disinfect dozens of computers a week.
  6. Keep your computer backed up every single day so you can restore the Operating System (and your data) in case of infection.

Arctic Blast May Limit Hours of Operation

January 7th, 2010

Just FYI:

As a result of the Arctic Blast today, coupled with slick streets, we will be opening when the roads are less slippery, as some of us do not want our vehicles crumpled by those who have no idea how to drive on ice.

We will likely be open by noon.  Call first to find out.  If you get voicemail, we are not in yet.  Feel free to email us for an update.

Are You Fortunate Enough to be Cancer-Free?

December 12th, 2009

Watching the local NBC Affiliate news program the other night, I saw this story about 12-year-old Leukemia patient, Jack Barker.  Jack discovered something as simple as a Snuggy can make all the difference to a kid stuck with a needle and a cold, liquid poison being pumped through his veins.  This brave little guy wants to raise enough money to give one of these simple solutions to every kid in the cancer ward at Children’s Medical Center Dallas.  Why not just the usual blanket?  Jack discovered the Snuggy not only keeps him warm, but gives him the freedom to use his hands for games, operating a computer or reading while being infused to treat his disease.  When the Snuggy company heard about his idea, they donated 100 of their products to his cause, but he needs a lot more.  As soon as I heard about his project, I felt compelled to donate some money to help.  It has always been my feeling that we should do whatever we can to make this world a better place, so something as simple as bringing some comfort to a child afflicted with a nasty disease seems like a no-brainer.  Seeing a story like this makes me grateful to not be dealing with what these kids are forced to endure.

If you are fortunate enough (or even if you’re not) to be cancer-free, Read Jack’s Blog to donate and make a difference this holiday season in a young child’s life.  A small thing for you may make a big difference to one of these kids fighting for their life.

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